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Telecoms Cost Management (TCM)

The operational environment requires organisations to control and reduce costs, manage suppliers and enable personnel to concentrate on core business issues; Mala TCM will deliver:

• Hierarchical reporting and chargeback administration
• Improved efficiency of telephony and data telecommunications systems
• A complete order to bill lifecycle management process
• Independent verification of supplier services
• Data administration support for Moves, Adds and Changes (MAC’s)

Our experience has shown that, with our support, clients have benefited from savings of between five and twenty percent. The potential for saving will depend on the maturity of the organisation and the administration of telecommunications.