MALA TCM LogoMala TCM Services

Mala’s product portfolio is encompassed by our trademarked management service that provides Telecommunications Cost Management (TCM). malaTCM™ has been specifically designed to ensure operational efficiency and to provide quality analytical and financial information through a complete, managed service.

The service provided by Mala ensures complete administration of telecommunications, from order through to bill. This means that at every point in the telecommunications lifecycle we can ensure control and validation of costs.

The malaTCM™ Lifecycle

THe mala lifecycle

Mala Services

Core Services
Modular Additions

 

Why do organisations need to consider TCM and what benefits can be expected from a managed service?
Why do I need it? >>

What processes are covered by a TCM service, how does it affect me?
How does it work? >>
Brief details of the main malaTCM services and company information are available in our brochure (.pdf)
Literature >>

Useful software and extensions for site visitors and current clients
Downloads >>
Investors in People LogoMala Communications awarded 'Investors in People' status.
Investors in People >>

Mala Communications article on telecom's accountability and audits
Accountability >>
We do the work so you don't have to!