Mala TCM Services
Mala’s product portfolio is encompassed by our trademarked management service that provides Telecommunications Cost Management (TCM). malaTCM™ has been specifically designed to ensure operational efficiency and to provide quality analytical and financial information through a complete, managed service.
The service provided by Mala ensures complete administration of telecommunications, from order through to bill. This means that at every point in the telecommunications lifecycle we can ensure control and validation of costs.
The malaTCM™ Lifecycle
Mala Services
Core Services
- mala Xtract ® - Inventory and analysis managed service
- mala Xcavate ® - Historical cost recovery service
- mala Xplore ® - Provides all the information provided by mala Xtract ® in a desktop lookup
- mala Xtension ® - Telecoms ordering process
- ZeroDial™ - Line investigation service
Modular Additions
- Tender+™ - Tender construction, verification and monitoring implementation of the chosen solution
- Ledger+™ -
Provision of a direct ledger data feed
- Group+™ - review costs and expenditure performance against different hiericical levels
- Budget+™ - Budget creation and tracking tool
- Order+™ - Order tracking services
Why do organisations need to consider TCM and what benefits can be expected from a managed service?
Why do I need it? >>
What processes are covered by a TCM service, how does it affect me?
How does it work? >>
Why do I need it? >>
What processes are covered by a TCM service, how does it affect me?
How does it work? >>
Brief details of the main malaTCM services and company information are available in our brochure (.pdf)
Literature >>
Useful software and extensions for site visitors and current clients
Downloads >>
Literature >>
Useful software and extensions for site visitors and current clients
Downloads >>
Mala Communications awarded 'Investors in People' status.Investors in People >>
Mala Communications article on telecom's accountability and audits
Accountability >>
We do the work so you don't have to!